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Service 03

Buildings that keep working after everyone goes home.

Planned maintenance that prevents the call-out, and a response team for the times it still happens.

The offer

Maintenance as a schedule, not a reaction

Most property problems in this climate are predictable: AC performance, water systems, seals, electrical loads. They become expensive only when nobody is watching the schedule.

We build a maintenance regime around your actual assets — surveyed, listed and given a service interval — then run it to a calendar you can see. Reactive call-outs still happen, and we staff for them, but the aim is to make them rare.

We cover private villas and apartments, offices, clinics, retail units and mixed-use buildings, either as an annual contract or as part of a handover from one of our own construction projects.

Scope of work

What we look after

Coverage depends on the package and the asset survey carried out at the start of the contract.

  • Planned preventive maintenance schedules per asset
  • Reactive call-out and emergency response
  • HVAC servicing, coil cleaning and filter replacement
  • Duct inspection and indoor air-quality checks
  • Electrical systems, distribution boards and lighting
  • Plumbing, drainage, pumps and water tank cleaning
  • Fire alarm, extinguisher and life-safety compliance
  • Civil repairs, sealing, waterproofing and paintwork
  • Pool plant and landscape maintenance where applicable
  • Asset register, condition survey and lifecycle planning
  • Vendor management and consolidated invoicing
  • Monthly service records and KPI reporting

Packages

Annual maintenance contracts

Priced after an asset survey, so the schedule matches what you actually have on site.

Care

Villas, apartments and single units that need a reliable service rhythm.

  • Quarterly preventive maintenance visits
  • AC servicing, filter cleaning and performance check
  • Electrical and plumbing inspection
  • Minor repairs during scheduled visits
  • Priority call-out at agreed contract rates
  • Digital service record after every visit
Request a quote

Integrated FM

Commercial buildings, multi-unit portfolios and mixed-use property.

  • Everything in Care Plus
  • On-site or dedicated technician allocation
  • Full asset lifecycle and replacement planning
  • Life-safety and statutory compliance management
  • Soft services coordination — cleaning, security, waste
  • Vendor management and consolidated invoicing
  • Monthly KPI reporting and annual budget forecast
Request a quote

Packages are a starting point, not a limit. If none of them matches what you need, tell us what does and we will scope it.

How it works

From first call to close-out

Survey

We walk the property, list every serviceable asset and record its age, condition and service history.

Schedule

Each asset gets an interval and a task list. You receive the annual calendar before the contract starts.

Service

Planned visits are documented with photographs and readings. Reactive calls are logged and tracked to closure.

Report

Monthly service records, an annual condition report and a forecast of what will need replacing next.

Questions

Before you ask

Do you cover properties you didn't build?

Yes. Most of our maintenance contracts are on properties built by others. We start with an asset survey to establish the baseline condition before taking responsibility.

What counts as an emergency?

Anything affecting safety, security or habitability — water ingress, power loss, total AC failure, drainage backup, fire system faults. These are covered by the 24/7 line on Care Plus and Integrated FM.

Are parts included?

Labour on minor repairs is included from Care Plus upward. Consumables and replacement parts are charged at cost with prior approval above an agreed threshold.

Also from the group

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Turnkey Project Contracting

Design, build and hand over under one contract — from empty shell to a completed, tested, ready-to-occupy space.

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Project Management

Independent control of programme, cost, quality and risk on your behalf — from brief and tender through to handover.

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Cinema & Home Theatre

Private cinemas and media rooms — engineered for acoustics, calibrated for picture, maintained for the long term.

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Talk to us about maintenance & facility management

Tell us the scope, the site and the date it has to happen by. We will come back with questions and a written proposal.

Make an enquiry